Reports to Registered Manager or supervisor
Purpose of role
To support clients with all aspects of their day to day living, so they can live the best possible quality of life. This role involves working with clients in their own homes , community, and in some cases working alone either during the day and/or at night-time.
Compassionate, good communication skills, calm and caring manner are essential for this role in our company.
Key responsibilities
- To provide a safe, reliable, compassionate care and support to meet the individual needs and wishes.
- Promote dignity, respect, and personal choices to the delivery of care
- Encourage as much independence as possible.
- Clearly communicate with the client
- Always promote safeguarding of clients
- Promote client confidentiality
- To uphold company values and ethos
Duties
- Assist clients with personal care such as showering and bathing, dressing, and grooming, dental hygiene, toileting, and continence care
- Assisting with medication administration, stock audit, collecting prescriptions, or returning unwanted medicines to the pharmacy for safe disposal
- Support clients to eat and drink well
- Infection prevention control – cleaning up spaces such as bedroom, bathroom, and kitchen
- Health and safety – to ensure there are no potential hazards that can impose harm or injury to the client (e.g., untidied cables, boxes, or chairs in the way)
- Safe use of aids and personal equipment (e.g., hoist, wheelchairs, walking frames and other physical aids).
- Housework such as vacuuming, sweeping, washing, doing the laundry, and ironing, making beds, and changing linen ( note; this depends on individual client’s needs as assessed.)
- Social and physical activities such as going out shopping, keeping in touch with friends/relatives; carrying out hobbies such as reading, games etc.
- Support clients where necessary with hospital appointments, liaising with community health support and families/LPAs.
Document and report all relevant information
- The care and support that you provide and assistance with medication
- Changes to the client’s health or other concerns such as faulty equipment or hazards in the home
- Response to emergencies, accidents, incidents, and safeguarding matters
- Contact with families, carers and other professionals involved
- Other matters as required by Anstey Healthcare Ltd procedures
- Keep all information about customers and their families secure and confidential
Work well as part of Anstey Healthcare team
- Follow Anstey Healthcare Ltd policies, procedures, and guidance at all times
- Take part in staff meetings, well-being programs
- Attend training activities, supervisor, and appraisal meetings
Please note* Full training will be provided in line with regulatory requirements
